4.5 stars: Excellent

Hi received my phone today ...I love it…

Hi received my phone today ...I love it thank you ...it looks brand new ...also what brilliant service received following day...
Definitely will buy again from you .

Had to return an unwanted item

Had to return an unwanted item. Excellent customer service. They not only refunded the price of the device but also the extra £4.99 paid for 24 hour delivery. Very impressed.

Recieved my replacement S-4 Galaxy…

Recieved my replacement S-4 Galaxy phone & it s so much better ! Very pleased with it , condition is great
Many thanks Mr D.Mosley

The product was exactly as described…

The product was exactly as described with really good delivery in excellent packaging.
I am really please with the value and quality of the item and the service received.

Professional and highly efficient

Phone as described and arrived very quickly. I would recommend, especially as I made the mistake of ordering from Quick Mobile Fix to begin with who took payment, messed me around for 3 weeks and then claimed the phone I wanted wasn’t available.

These guys at Ruezone are the real deal, professional and highly efficient. I would recommend.

 

Verified

Very professional

Very professional!

Phone was off a great standard and delivery was quick. Needed a refund at no fault of the company and the process was quick and easy. Pleasure to work with a company who do exactly what they say on the tin :)

Verified

Glad I found this company. Would recommend

Excellent value iPhone and very easy transaction. Bought an ‘excellent’ level iPhone 7, arrived within days, the phone is flawless. Had it a couple of weeks now and have no complaints.

Verified

Excellent

Excellent xxxxc

Verified

Brilliant services and delivery pleased…

Brilliant services and delivery pleased with what I ordered

Verified

Delivered next day

Delivered next day, and in very good condition, very good service

Verified

Great service Super fast delivery

Great service Super fast delivery, phone is brilliant, had a problem with the battery and it was sorted straight away. Would definitely recommend.

Verified

Great price

Great price, great product and fast delivery

Verified

As described quick delivery

Verified

Fantastic service!!

Verified

Very happy

Very happy, quick spin around even in the era of CoronaVirus.

Never heard about the shop before but decided to use it to get phone for my son anyway and I'm happy I did.

When the time comes, I'll use again to upgrade my own phone.

Good job.

Verified

Excellent

Excellent, professional. Prompt service.
My iPhone 6 arrived in perfect condition.... I love it, and have already recommended RueZone to my friends.
Thank you

Verified

Nice phone

Nice phone, very good conditions. Like it!

Verified

iPhone SE

Very pleased with my iPhone se purchase.
It is as advertised in excellent condition and 100% battery health.
Thanks.
Brian

Verified

Amazing!

Brilliant products and service and speed of delivery!

Verified

Service was exemplary and the phone…

Service was exemplary and the phone was very nice.

 

Verified

Excellent service and great looking…

Excellent service and great looking phone for the price. 🙂

Verified

Excellent website and first class…

Excellent website and first class service. Very pleased with my refurbished Samsung s7

Verified

Good service,paid extra for 24 hour…

Good service,paid extra for 24 hour delivery but it took longer with Royal Mail

Verified

I ordered and got the phone very…

I ordered and got the phone very quickly and in a very good state. However there was a software issue ; I wrote to the post-sale customer service, there answered very fast and asked me to return them the phone. I got it again a few days after, now everything seems to work.

Verified

Bought a phone from here

Bought a phone from here, not a scratch on it and in working order. Very satisfied.

Verified

Arrived on time and worked

Verified

Purchased an S7

Purchased an S7. Handset arrived within 48 hours. Handset was in excellent working order with no visible wear.

Verified

My new phone arrived fast & I'm very…

My new phone arrived fast & I'm very happy with it

Verified

Excellent service and very professional

 

Verified

The phone I ordered exceeded the…

The phone I ordered exceeded the description, it was delivered on time and in excellent condition, cleaned and ready to go. Everything as described, Great value. 10 out of 10.

Verified

Next day delivery iphone5 excellent…

Next day delivery iphone5 excellent condition works well very pleased with purchase.

Verified

iPhone was in brilliant condition for a…

iPhone was in brilliant condition for a second hand phone. Does the job, can highly recommend. Very quick delivery as well.

Verified

Absolutely fantastic service

Absolutely fantastic service. I received the handset the next day after ordering and all communication with the customer services has been top notch. Recommended!

Verified

Quick delivery

Quick delivery, phone came through with a better quality that i expected. I went for 'Very good' and it's practically brand new. Very happy. Didn't expect it to come with a 12 month warranty either which is great. Got the phone i wanted for 10% of the price of a new iPhone, which is great as i have no use for any of the newer features on the newer iPhones.

 

Verified

Great value for money was a little late…

Great value for money was a little late due to Christmas/New year period but fantastic customer service even phoned me back to make sure I knew the most up to date details

iphone 5

Ordered an iPhone 5 from Rue, arrived in almost factory new condition, included charging lead as well. The phone was unlocked as advertised!!

Speedy delivery also!

5* and amazing value

 

8 Jan 2020 Excellent service-nice looking phone…

Excellent service-nice looking phone arrived quickly, great communication and good to know there's a warranty on it!
Thank you :)

7 Jan 2020 Verified order A very good purchasing experience from…

A very good purchasing experience from start to finish. I would recommend using Ruezone and I would use them again myself.

28 Dec 2019 Verified order Brilliant service, Product as described.

My phone arrived promptly and as described.
So far very happy with the service and the product.

10 Oct 2019 no complaints at all

no complaints at all. iPhone 7 arrived well packaged, and exactly as described. would certainly use again.

26 Sep 2019 Great service!

Great service and excellent communication. Highly recommended!

5 Sep 2019 Would definitely recommend this…

Would definitely recommend this company. Phone which I purchased was exactly how described on eBay. No issues yet!

5 Sep 2019 Replacement of Damaged Huawei Ascend Y330

Following severe damage to my wife's phone by our dog, I looked for a replacement on ebay. I found what appeared to be a suitable used and refurbished Huawei Ascend Y330 for sale by Ruezone. I purchased the phone and it arrived well packed on a 48 hour delivery. The screen was completely unmarked, the back was a bit rubbed, but as described and perfectly acceptable. Also included was a charging cable.
 I am thus very satisfied and happy to recommend Ruezone.

2 Sep 2019 Ruezone pre-owned Samsung S5

I bought a pre-owned Samsung S5 from Ruezone. I realize that this is far from current but, for me, is perfectly adequate. I forget the exact rating on the website but it led me to believe that there would be fairly obvious signs of usage. When I received the phone, I found it hard to distinguish it from a brand new one and the battery also has plenty of life. All in all, I'm a very happy customer and wouldn't hesitate to recommend Ruezone.

Updated 28 Jul 2019 I bought a refurbished Samsung S5 from…

I bought a refurbished Samsung S5 from RueZone in October 2018. It carried a 12-month warranty. Last week, the screen suddenly froze and I couldn't get the phone to start up and display anything at all. RueZone emailed me a postage label, informed me it was being repaired, and the phone was returned to me in full working order within five days. Now that's what I call fantastic customer service. It's a pity most other eBay sellers fall very short in regards to good customer service. I can't recommend RueZone highly enough.

6 Jul 2019 Verified order Super service 👍

Super service 👍

12 Jun 2019 Verified order Excellent service and quality

First time I have used Ruezone and have been extremely impressed. There was a minor issue with delivery so I contacted Ruezone. A good measure of Customer service is how problems are dealt with and Ruezone responded perfectly - their Customer service was excellent and issue was dealt with very quickly and efficiently. The phone I purchased was rated as 'Renewed' and priced better than other sites. When unpacked it looked as though it was brand new (though in a plain package). Phone is working absolutely great - wish I'd bought it sooner. Will I use Ruezone again - Yes definitely. Would I recommend Ruezone to others - already have!