Privacy Policy
Privacy Policy
At RueZone (part of Total Business Consultants Limited), we take your privacy and the protection of your personal data very seriously. We promise to only use your data for the purposes set out here, protect it with appropriate security, and never sell your data to third parties.
1. Who We Are
RueZone.com is part of Total Business Consultants Ltd, Halsgrove House, Lower Moor Way, Tiverton Business Park, Tiverton, EX16 6SS. Registered in England and Wales (Company No: 07521240). We are the controller responsible for your personal data under the GDPR 2018.
2. The Data We Collect
We may collect, use, and store different kinds of personal data about you, grouped as follows:
- Identity: Name, username, DOB.
- Contact: Address, email, phone.
- Financial: Bank and card details.
- Transaction: Order history, IMEI/Serial Nos.
- Technical: IP address, browser type.
- Usage: How you use our website.
We do not collect any "Special Categories" of personal data (race, religion, health, etc.).
3. How We Use Your Data
We only use your data when the law allows us to, primarily to:
- Perform the contract/order we are entering into with you.
- Comply with legal or regulatory obligations.
- Provide marketing communications (only with your express opt-in consent).
4. Security & Retention
We have put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to employees and third parties who have a business need to know.
Retention: By law, we must keep basic information about our customers for six years after they cease being customers for tax purposes.
5. Your Legal Rights
Under data protection laws, you have the right to:
- Request access to your personal data.
- Request correction of incomplete or inaccurate data.
- Request erasure where there is no good reason for us to continue processing it.
- Object to processing for direct marketing.
- Withdraw consent at any time.